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Important Travel Information
It can be difficult to find out what are the requirements for documentation when entering a foreign country.
Rules and regulations change constantly. For important and timely travel information, reference our travel information
for frequently asked questions. Or give us a call!
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PASSPORTS
All U.S. citizens will be required to have
a valid passport to enter the United States when returning from all destinations
outside the United States. Proper proof
of citizenship is your responsibility.
Boarding will be denied without
correct documentation. Check in at airport
for international travel is three hours prior
to departure. Flight schedules are subject to change and we require you to check
with us within 48 hours of your flight to verify your flight times are up to date.
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Passengers of all ages returning to
the U.S. by air from any international
destination require a valid passport.
A state issued birth certificate with
government issued photo I.D. is no
longer acceptable. All passengers
18 and over traveling within the
United States or to any U.S. territory
(including Puerto Rico and the U.S.
Virgin Islands) require only a valid
government-issued photo ID.
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For US citizens passports valid for six
months after the day of your return
are required. For details on how to
obtain a passport, contact your local
courthouse or post office. If you are
not a U.S. citizen, contact the
embassy of the country to which you
are traveling to be advised of proper
proof of citizenship. Failure to
comply with the above requirements
will result in denied boarding.
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CUSTOMS
U.S. Customs currently imposed an $800
limit per person on the value of goods
you can bring into the country duty-free
from most countries. The amount varies
depending on the particular country to
which you travel. Also, you are restricted
from bringing certain types of goods (e.g.
fresh fruits, vegetables) back into the U.S.
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WEDDINGS & HONEYMOONS
If you plan to get married in your
resort destination, be sure to check
with local tourist offices and consulate
of the country in which you are getting
married for legal documents that may
be required. Honeymoon packages
require you to supply a valid marriage
certificate.
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SPECIAL REQUESTS
Jackie's Travel Service will provide
the main services for your vacation
packages. If you would prefer special
arrangements other than those
described, such as adjoining rooms
or rooms on a lower floor, special
meals or specific assistance needed,
we will be glad to pass on your special
request to the appropriate vendor on
your behalf. However, since these
requests lie outside our control with
suppliers we cannot guarantee special
requests.
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CREDIT CARDS & TRAVELERS CHECKS MasterCard, Visa and American Express
cards are accepted in most destinations;
however, a fee is usually charged when
used outside the U.S. Most local banks
and hotels provide a currency exchange.
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NIGHTS IN YOUR HOTEL
The “Nights in Hotel” listed on your
confirmation travel voucher indicates
the number of nights that your room
has been reserved for you. If your return
flight departs late evening, it is normal
for your hotel to require that you check
out of your room at midday. In these
cases, a room MAY be made available
for storing hand baggage and for
changing prior to departure. However,
this is at the discretion of the hotel.
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DINING DRESS CODE
It should be noted that although
casual dress is the standard by day, many
resorts have dress code requirements for
dinner. In many cases casual yet elegant
dress is suggested for women. Men are
required to wear long pants (excluding
jeans), proper footwear and shirts with
collars. Many gourmet restaurants may
require men to wear a jacket.
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ITEMS NOT INCLUDED
It should be noted that unless specified,
wines, liquors, meals, sightseeing and
excursions are not included in the price of
your vacation. Passport and visa fees, port
and embarkation fees, laundry, telephone
calls, other items and services of a personal
nature, tips to airport baggage handlers are
NOT included in the price of your vacation.
Departure/immigration taxes, passenger
facility charges, September 11 Security Fee
and any applicable fuel surcharge are not
included and will be invoiced and collected
with final payment. In some instances,
departure taxes or tourist card fees are
payable at the airport on your day of
departure or arrival.
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CARIBBEAN ONLY
Tourist Cards for the Dominican Republic
must be purchased at your destination
airport upon arrival. If airport transfers
are included, gratuities are not included.
Hotel gratuities and levy are not
included in Bermuda. Local city taxes,
resort fees and energy surcharges are
not included and are to be paid directly
to your hotel, cruise line or airline.
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VALUABLES & PERSONAL ITEMS
Valuables and other personal items are
your responsibility. Most hotels offer
safety deposit box facilities. You may
want to deposit cash, traveler’s checks,
passports, jewelry and other valuables
for security. Do not pack cash,
medication, jewelry, cameras, film,
important documents or fragile items
in your checked luggage.
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BAGGAGE ALLOWANCE
On most airlines, each person (except infants
under age two that have not purchased a
seat) is allowed, at extra cost, two bags up
to 50 pounds each with some exceptions.
All persons should check with their airline for
specifics. Carry-on luggage is limited to one
bag per person and must be small enough to
fit beneath the seat in front of you. Please be
advised that excess/oversized baggage may
be denied at check-in. If accepted, there will
be additional charges. Anyone attempting to
check-in excess baggage should arrive at the
ticket counter a minimum of 2 hours prior to
departure (3 hours for Mexicana Airlines), or
risk being denied boarding. Lap children
under age two do not receive a separate
baggage allowance. Jackie's Travel Service
accepts no liability for loss or damage to
luggage, although maximum care will be
taken to ensure safe handling.
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AIRLINES
Jackie's Travel Service, Inc. has
made arrangements for international
air transportation to your vacation
destination via certified air carriers
duly filed under D.O.T. regulations or
with scheduled carriers. Jackie's Travel
Service reserves the right to substitute
alternate aircraft if necessary.
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TRAVELING WITH CHILDREN
Infants under two years of age
throughout the duration of their vacation
fly and usually stay free, but must sit on
adult's lap and do not receive a separate
baggage allowance. Please note that
some scheduled airlines may charge
infants for air-related taxes and some
countries do not charge infant departure
taxes. Any such charges by independent
suppliers or governments are the
responsibility of the client. Restrictions
may apply to Kids Stay, Play and Eat
FREE programs and most hotels require
that children must be accompanied by
full-paying adults and pay airfare.
Policies may vary by individual hotels.
Hotels may check the passports of
children at check-in to verify they qualify
for any discounted child room rate.
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HANDICAPPED SERVICES & FACILITIES
Should you desire any special service or
equipment to assist with a disability, please
inform us in advance so we can advise the air
carrier (services available vary by carrier).
Although we will do our best to assist you,
Jackie's Travel Service, Inc. does not
guarantee the availability of wheelchairs at
any airport. Wheelchair accessibly rooms
may be requested but cannot be
guaranteed. Standards may vary from
property to property and country to country
and are not within the control of Jackie's
Travel Service.
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SAFETY TIPS FOR TRAVELERS
Traveling to destinations, domestic or
foreign, is rewarding. Tourists must be
aware, however, that potential problems
and risks to your personal safety could
exist anywhere. Please use the same
personal safety precautions and common
sense on your vacation. For example,
apply sunscreen, don't swim alone, avoid
display of cash, be especially careful of
low railings on hotel balconies, avoid
venturing out alone, and beware of dark
places and isolated areas, just as you
would at home. You may also wish to
review the travel information on the
State Department's website at
www.travel.state.gov.
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WEBSITE ACCURACY
We check and re-check prices and facts
about the vacations we offer to ensure
accuracy at the time of booking.
Sometimes, however, you may find that
prices have been changed or features we
describe may become unavailable.
Whenever possible, we will inform you
about such changes. However, all prices
and descriptions on the website are
subject to change without notice. Some
hotel room photographs on the websites
do not depict the standard room
category. Jackie's Travel Service is not
responsible for errors and omissions.
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CUSTOMER COMMENTS
Should you have a complaint while on
vacation, please notify the Manager in
resort who will make every effort to help
you. If the matter cannot be settled on
the spot, you must write and forward a
letter to Jackie's Travel Service within 28
days of the completion of your vacation.
Your letter will be forwarded to the
appropriate vendor or insurance
company we use if you purchased
insurance. The few complaints we
receive are normally resolved by
amicable settlement with them.
We reserve the right to give any
compensation in the form of vacation
certificates, cash, or credit card credit.
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VISIT US
Address
507 3rd Avenue
Jasper, IN 47546
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CONTACT US Phone
1-812-482-7158
Toll Free #1-800-467-4587
Email
JackiesTravel@JackiesTS.com
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OFFICE HOURS Monday to Friday
9:00 AM - 5:30 PM
Saturday
10:00 AM - 1:00 PM
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